For over four decades, Premier Carpets has established itself as a trusted authority in the flooring industry, combining traditional craftsmanship with modern innovation to serve customers across residential and commercial markets. This family-owned business has built its reputation on delivering premium flooring solutions that balance aesthetic appeal with practical durability, earning BBB accreditation with an A+ rating along the way.
The company’s commitment to quality extends beyond mere product selection. Their extensive inventory encompasses leading brands of carpet, hardwood, waterproof vinyl, laminate, and custom area rugs, all sourced globally to meet stringent standards. The showroom also features carpet tile options, providing versatile solutions for both residential and commercial applications. Additionally, the incorporation of natural materials in flooring choices aligns with current design trends emphasizing sustainability.
What distinguishes Premier Carpets from competitors is their non-commission sales model, which guarantees customers receive honest guidance rather than aggressive upselling tactics. Expert technicians accompany clients through every phase, from initial consultation to final installation, creating a seamless experience that eliminates the stress typically associated with home improvement projects.
Innovation drives the company’s approach to customer service in meaningful ways. Their online platform facilitates round-the-clock browsing with free sample shipping, while digital visualizer tools allow homeowners to preview flooring choices in their actual spaces before committing to purchase.
This technological integration complements their physical showroom, where customers can examine full product lines and borrow large samples for home evaluation. Such flexibility demonstrates understanding of modern consumer needs without sacrificing personal attention.
The philosophy of “affordable luxury” infiltrates Premier Carpets’ business model. Everyday low pricing strategies make premium materials accessible to diverse budgets, while storewide promotions frequently offer additional savings.
This pricing transparency eliminates haggling and creates trust between business and customer. Their extensive selection accommodates both style preferences and functional requirements, whether selecting waterproof vinyl for damp-prone areas or choosing resilient options suitable for active households with children and pets.
Premier Carpets’ longevity speaks to their ability to adapt while maintaining core values. Free estimates, next-day appointments, and satisfaction guarantees reflect confidence in their products and services. Operating from their Goldsboro, NC location, the company continues to transform homes throughout the region with flooring solutions that enhance both comfort and property value.
